crm360 · Brix Mühendislik
Inqubomgomo yobumfihlo
Igcine ukubuyekezwa:
Idatha yakho nezinketho zakho
Le nqubomgomo ichaza ukucutshungulwa kwedatha yomuntu siqu ohlelweni lwe-crm360 oluqhutshwa yi-Brix Mühendislik. Lolu hlelo luqoqa izicelo ezivela kumafomu ezikhangiso ze-Facebook ne-Instagram zamakhasi e-Meta agunyaziwe; luphatha ukuxhumana nabantu abangaba amakhasimende nemikhankaso ye-imeyili enezimvume zabamukeli. I-CRM iwuhlelo lokuphatha lwangaphakathi; akudingeki uvule i-akhawunti ukuze ufunde le nqubomgomo noma ucele ukususwa kwedatha.
Umlawuli wedatha nemininingwane yokuxhumana: Brix Mühendislik
Akçaburgaz Mah. 3006. Sk. No:21/8, 34522 Esenyurt, İstanbul, Türkiye
Izicelo zobumfihlo nokususwa kwedatha: ufuk@brix.tr
1. Yimiphi imininingwane esiyiqoqayo, futhi ivela kuphi?
- Imininingwane yesicelo neyokuxhumana: Igama, i-imeyili, ucingo, inkampani, isicelo nezinye izimpendulo ozinikeza efomini. Le mininingwane itholakala nge-Meta Lead Ads, ekuxhumaneni kwakho ngqo noma emininingwaneni yokuxhumana umlawuli ogunyaziwe ayidlulisa emarekhodini ezicelo zezinsizakalo ze-Brix.
- Umthombo wesicelo: Izihlonzi ze-Meta zesicelo, ikhasi, ifomu, isikhangiso nomkhankaso; amagama esikhangiso nawomkhankaso uma ekhona, kanye nosuku lwesicelo. Le mininingwane isisiza siqonde ukuthi isicelo sakho sivela kusiphi isikhangiso.
- Amarekhodi e-CRM: Isimo sengxoxo, amanothi omlawuli, ukuba sohlwini, imvume yokumaketha namanothi ngomthombo wayo, inketho yokuzikhipha ohlwini nezinsuku zezenzo.
- Amarekhodi e-imeyili: Amakheli omamukeli nomthumeli, okuqukethwe komkhankaso, imiphumela yokuthumela neyokufikisa, imilayezo ebuyile nezikhalazo. Uma ukulinganisa kuvuliwe, ukuvulwa kwama-imeyili nokuchofozwa kwezixhumanisi nakho kungarekhodwa.
- Imininingwane yokuxhuma neyokuvikeleka: Amathokheni okufinyelela e-Meta ahlinzekwa abaphathi bamakhasi abagunyaziwe, izilungiselelo zokuxhuma uhlelo, amarekhodi ezenzo zabaphathi nawamaphutha obuchwepheshe. Le mininingwane yokufinyelela ayicelwa kubantu abangaba amakhasimende.
I-crm360 ayiceli iphasiwedi yakho ye-Facebook noma ukufinyelela ebhokisini lakho lemilayezo ye-Facebook yangasese. Unganikezi idatha yomuntu siqu yezigaba ezikhethekile, izincwadi zokuzazisa, imininingwane yekhadi lokukhokha noma amaphasiwedi emafomini. Imisebenzi yamafayela neyengosi yamakhasimende yezinye izinsizakalo ze-Brix ilawulwa yimininingwane yesaziso yaleyo nsizakalo.
2. Izinjongo zokusebenzisa nezisekelo zomthetho
Sisebenzisa imininingwane yakho yokuxhumana neyesicelo ukuhlola isicelo sakho, ukuphendula imibuzo, ukuxhumana nawe ngensizakalo noma isiphakamiso osicelile nokulandela ubudlelwano nekhasimende. Imisebenzi ehlobene ngqo nokwenza noma ukufeza inkontileka isekelwe esigabeni 5/2(c) se-KVKK; ukuvikela amalungelo kusekelwe ku-5/2(e); izibopho zomthetho zisekelwe ku-5/2(ç). Imisebenzi elinganiselwe yobudlelwano namakhasimende neyokuvikeleka kohlelo ingase isekelwe entshisakalweni esemthethweni ngaphansi kuka-5/2(f), uma ingalimazi amalungelo akho ayisisekelo. Imisebenzi edinga imvume ecacile yenziwa kuphela ngaleyo mvume.
Ukugcwalisa ifomu le-Meta kukodwa akusho ukubhalisela ukumaketha. Izicelo ezintsha ze-Meta zifakwa ku-CRM ngaphandle kokuthathwa ngokuthi imvume yokumaketha isinikiwe. Ukuze umuntu afakwe emkhankasweni we-imeyili kudingeka imvume erekhodwe ngokwehlukana. Le nqubomgomo ayisona isicelo semvume yokumaketha.
3. Izinketho ze-imeyili nokulinganisa
Ama-imeyili emikhankaso athunyelwa ngensizakalo ye-Amazon SES ye-Amazon Web Services. Ungasebenzisa isixhumanisi sokuzikhipha ohlwini esikuma-imeyili okumaketha noma ubhalele ku-ufuk@brix.tr. Ukuzikhipha ohlwini akusho ukuthi wonke amarekhodi e-CRM ayasuswa; ungathumela isicelo sokususa idatha ngokwehlukana. Ukuxhumana okuphoqelekile mayelana nokufeza insizakalo oyicelile kwehlukile ekubhaliseleni ukumaketha.
Ukulinganisa kwe-imeyili okuvuliwe kungakha izehlakalo zokuvula nezokuchofoza ngezithombe ezilayishwa kude nezixhumanisi ezidlulisela kwelinye ikheli. La marekhodi asetshenziselwa ukuqonda imiphumela yomkhankaso nezinkinga zokuthumela; ngenxa yezici zobumfihlo zezinhlelo ze-imeyili, lokhu akubona ubufakazi obuqinisekile bokuthi umlayezo ufundiwe.
4. Idatha yabelwana nobani?
Idatha ye-CRM ifinyelelwa abasebenzi be-Brix abagunyaziwe ngenxa yemisebenzi yabo. I-Cloudflare ihlinzeka ngokusingathwa kohlelo nengqalasizinda yesizindalwazi; i-AWS / Amazon SES ihlinzeka ngokuthumela nangokufikisa i-imeyili; i-Meta ihlinzeka ngamafomu ezikhangiso nangokudluliswa kwedatha okugunyaziwe. Uma kudingeka, imininingwane elinganiselwe ingadluliselwa ezikhungweni zikahulumeni ezigunyaziwe ngenxa yezibopho zomthetho nakubeluleki abadingekayo ukuze kuvikelwe amalungelo ethu. Asithengisi idatha yezicelo futhi asiyabelani ngayo ukuze isetshenziswe ezinhlwini zezikhangiso ezizimele zamanye amabhizinisi.
Ngenxa yengqalasizinda yamazwe ngamazwe yalaba bahlinzeki, idatha ingacutshungulwa nangaphandle kwe-Turkey. Imisebenzi yaphesheya ilandela imithetho esebenzayo yokuvikela nokudlulisa idatha. Ungaxhumana nathi ukuze uthole imininingwane ngezinsizakalo ezisetshenziswayo nokudluliswa okuhlobene nesicelo sakho. Imisebenzi ye-Meta enkundleni yayo ilawulwa futhi yinqubomgomo yobumfihlo ye-Meta.
5. Ukugcinwa nokuvikelwa
Lapho kugcinwa izicelo namarekhodi e-CRM, kubhekwa ukulandelwa kwesicelo, ukuqhubeka kobudlelwano nekhasimende, izibopho zomthetho ezidingekayo nezikhathi ezihlobene nezingxabano. Uma injongo noma isisekelo somthetho esivumelekile singasekho, idatha iyasuswa noma isuswe imininingwane ekhomba umuntu. Asikho isikhathi esisodwa esinqunyiwe sokususa ngokuzenzakalela wonke amarekhodi; izicelo zokususa zihlolwa ngokohlobo lwamarekhodi. Kungagcinwa irekhodi elincane kakhulu elidingekayo lokuzikhipha ohlwini ukuze kuvinjelwe ukuthunyelwa kokumaketha futhi.
Ukufinyelela ku-CRM kukhawulelwe ezikhathini zokungena zabaphathi abagunyaziwe. Imininingwane eyimfihlo yokuxhuma i-Meta igcinwa ibethelwe; amasiginesha ezaziso ze-Meta ezingenayo ayaqinisekiswa. Izenzo zabaphathi ziyarekhodwa. Izindlela ezidingekayo zezikhathi zokungena nezokuvikeleka zephaneli yokuphatha zehlukile emvume yokumaketha.
6. Amalungelo akho nokususwa kwedatha
Ngaphansi kwe-KVKK, unelungelo lokwazi ukuthi idatha yakho iyacutshungulwa yini, lokucela imininingwane, lokwazi izinjongo nokudluliswa kwayo, lokucela ukulungiswa noma ukususwa noma ukubhujiswa uma izimo sezihlangatsheziwe, lokucela ukwaziswa kwabamukeli abafanele, lokuphikisa umphumela ongemuhle kuwe osekelwe kuphela ekuhloleni okuzenzakalelayo, nelokucela isinxephezelo ngomonakalo odalwe ukucutshungulwa okungekho emthethweni.
Ukuze ufake isicelo, bhalela ku-ufuk@brix.tr noma uthumele isicelo esibhaliwe ekhelini elingenhla. Nikeza i-imeyili noma inombolo yocingo oyisebenzise esicelweni sokuqala nalokho okucelayo ukuze sithole irekhodi lakho. Uma kudingeka, kwenziwa ukuqinisekiswa kobunikazi okulingana nesidingo. Uzokwaziswa ngomphumela nangezizathu ezidinga ukuthi idatha igcinwe, uma zikhona. Izinyathelo ezinemininingwane zitholakala emiyalweni yokususa idatha ye-crm360.
7. Izibuyekezo zenqubomgomo
Uma indlela uhlelo olucubungula ngayo idatha ishintsha, leli khasi nosuku lokubuyekeza kuzovuselelwa. Ukushintsha leli khasi kukodwa akwanele ekusetshenzisweni okudinga imvume entsha.
Xhumana nathi
Brix Mühendislik · Akçaburgaz Mah. 3006. Sk. No:21/8, 34522 Esenyurt, İstanbul, Türkiye